From: route@monster.com
Sent: Wednesday,
November 2, 2016 12:08 PM
To: hg@apeironinc.com
Subject: Please
review this candidate for: Proposal Manager
This resume has been forwarded to
you at the request of Monster User xapeix03
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Brooke T. Citrano bcitrano@tampabay.rr.com ● (727) 409-7471 ● 1214 Robin Road South, St. Petersburg, FL 33707 Program Management and
Business Development Executive Dynamic, forward-thinking Top Secret cleared
professional with 15+ years’ advancement and achievement in Program
Management and Business Development with focus on the DoD market.
Consistently increase and sustain double-digit revenue and profit growth in
challenging and highly competitive markets. Expert performance in C-level
presentations and contract negotiations. Track record of successfully
building rules of engagement for contractor support overseas with regards to
salaries, benefit structures, and compliance. Continuously recognized for
outstanding leadership capabilities. Areas of Expertise Program
Management – Business Development – Process Improvements – Strategic Planning
– OCONUS Management – P&L Talent
Management – Client Relations & Retention – Cost Management – Budgeting –
Team Leadership – Contract Management Professional Experience Independent Consultant– St. Petersburg,
FL
Aug 2012 to Present Provide complete solution services to organizations specializing in
government contracting. Executive Program
Management & Business Development Subject Matter Expert (2012-Present) Subject matter expert providing management consulting services in the
areas of:
Program Management – Business Development –
Process Improvements – Strategic Planning – Project Management - OCONUS
Management – Profit and Loss Advice – Talent Management – Client Relations
& Retention – Cost Management – Budgeting – Team Leadership – Revenue
Growth – Resource Management - Contract Management & Negotiation –
Proposal Development – Subcontractor Management – Small Business Contracting
Goals – ITAR – FAR Compliance – Establish Compliance Programs – Manpower and
Resource Management – Operations & Logistics Management – PMO Operations
and Best Practices – SAM/CCR Registration – NAIS Codes - JPAS – Market
Penetration – Win Plans Kforce Government
Solutions, Inc. (KGS) – Tampa,
FL
2008 to 2012 Provides complete solution services to the United States Federal
Government in the areas of finance and accounting and technology. Vice President (2010 to 2012) Account EXECUTIVE (2008 to 2010) Promoted for outstanding leadership ability and
track record of financial success. Identify, capture, and execute on
strategic business opportunities for KGS, driving increased revenue and
expanding market share. Support full lifecycle of business opportunity
development, supporting all aspects of business development for designated
Business Units. Scope of responsibilities included reviewing opportunities,
managing the pipeline, assisting with proposals, and managing bi-monthly
revenue projection numbers. Communicated business opportunities to
leadership, generating P&L support for capture, proposal development, and
execution. Developed customer account plans and opportunity specific capture
plans. Sucessfully managed multiple complex financial and IT projects
simotaneously ·
Achieved more than $100M in contract awards for
KGS within a three-year period. ·
Served as Deputy for the DoD Business Unit with
responsibility of leading team through development of new, organic, and
re-compete business development pipelines. Balanced revenue projections with
current contracts to continuously exceed stretch revenue goals by minimum of
3%. ·
Established first KGS SBA Mentor Protégé Program,
including creating a Joint Venture, LLC. Later turned over to Contracts
department and established a Small Business Office. ·
Played integral role in establishment of Foreign
Corrupt Practices Act (FCPA) policy and training for KGS and Kforce.
Established International Traffic in Arms Registration (ITAR) for KGS. ·
Developed and deployed Outside the Continental
United States (OCONUS) work. Successfully presented business case and
received approval from Kforce CEO and President. Created policies and
procedures needed to conduct OCONUS business. Regarded as Subject Matter
Expert (SME) for entire OCONUS business area. Directly responsible for all
revenue generated. Developed OCONUS benefit and cost structure that was
approved by Defense Contract Audit Agency (DCAA). ·
Responded to over 60 Requests for Proposal (RFP),
with an over 60% win rate. ·
Negotiated teaming agreements and sub-contract
agreements with over 100 organizations. Negotiated profitable rates for KGS.
Managed sub-contractors after contract award. Utilize CCR and System for
Award Management (SAM) for identifying qualified small businesses. Submit
reports in Electronic Subcontracting Reporting System (eSRS). Brooke T. Citrano ● bcitrano@tampabay.rr.com ● (727) 409-7471 ● Page 2 ·
Prepared contract price build-ups for price
proposals. Conducted monthly, quarterly, and annual financial reviews of
awarded contracts to ensure proper expenditure rates and profitability.
Conducted extensive financial reviews and presentations both internal, with
KGS leadership, and external with government customers. ·
Review all RFP’s, develop compliance matrixes,
review for potential Organizational Conficts of Interest (OCI). Ensure
current acquisition regulations and clauses were utilized in the RFP and
proposal response is in compliance with solicitation and contract
requirements. Ensure corporate policies are procedures are kept up to date
with any significant changes in acquisition laws or regulations. ·
Conducted several hundred technical interviews as
part of staffing processes, either in support of key personnel for proposal efforts
or direct hires for contract awards. Sucessfully trained and mentored teams
of recruiters; established internal practices and SLA’s between sales and
recruiters resulting in increased efficiency and higher client acceptance. · Created corporate training program for new Account
Managers/Executives, establishing repeatable best practices and shared
corporate knowledge. Mentored and managed teams of Account Executives,
utilizing Saleforce.com for pipelines. ·
Established successful centralized Program
Management Office (PMO) for multiple contract vehicles, to include creating
and updating policies and procedures. Interfaced with internal and external
customers. ·
Agencies supported included: Department of
Defense (all branches), Intelligence Community, Department of Education,
Veteran’s Affairs, Department of Commerce, State and local government, and
Commercial customers. · Executed PMI Program and Project Management, ITIL, CMI, and Lean/Six
Sigma best practices in all project management practices. General Dynamics
Information Technology – Tampa, FL / Point Mugu,
CA
1995 to 2008 A top tier integrator of mission-critical IT systems. Senior Program Manager, Tampa, FL (2006 to 2008) Oversaw performance of government task
orders/accounts throughout southeastern US, Latin America, and southwest
Asia. Managed full P&L responsibility for $75M in direct accounts.
Conducted internal and external quarterly financial analysis for assigned
task orders. Interfaced with procurement, contracts, and finance to execute
material purchases, Authorizations to Proceed (ATPs), Basic Ordering
Agreements (BOAs), subcontract agreements, and estimations at completion in
accordance (EACs) within contract requirements. Supervised staff of three
Program Managers and one Program Support Engineer. ·
Provided programmatic services to Southern Region
Office, supporting 700+ employees with more than $160M in revenues. Managed
EBIT goals throughout employee turnover and contract rate structure changes,
focusing on increasing and sustaining margins. Defined customer requirements
and developed labor and logistical support budget documents. ·
Transitioned more than 70 contract positions to
the ICE2 contract vehicle located at SOUTHCOM. Additionally, consolidated
multiple contracts and contractors into one contract vehicle as part of the
Defense Intelligence Agency (DIA) Regional Service Center (RSC) initiative,
resulting in reduction in costs to the government and an overall increase in
margin of 2% to GDIT. Program Support Engineer/
Project/Program Manager, Tampa,
FL(2003 to 2006) Supported the Intelligence Information, Command
and Control Equipment and Enhancements (ICE2) contract task orders for US
Central Command Southeast Regional Service Center (USCENTCOM/SE-RSC) at
MacDill AFB, FL. Served as primary interface between local government
contract customers, funding managers, and the ICE2 Government Program Office.
Defined customer requirements and developed labor and logistical support
budgets. Conducted quarterly financial analysis for assigned task orders,
including burn rates, projected over and under-runs, and identification of
expiring funds. ·
Led the transition of 140+ service positions from
the Intelligence Information Processing and Production (I2P2) contract to the
ICE2 contract vehicle. ·
Managed labor EBIT and provided recommendations
to Business Operations for increased labor margins. ·
Drove enhancement of more than $2,500 in logistic
support orders in accordance with contract and FAR requirements. Provided necessary contract justifications in
accordance with the ICE2 Statement of Requirements. ·
Supported several Integrated Process Teams
(IPT’s) with General Dynamics, Government Customer, and Government
Contracting Office Personnel as a Subject Matter Expert within such areas as
Field Automation Tools, Certificate of Engineering Services Rendered (CESR)
Billing and Time Management, Crisis Pay, ICE2 Contract Implementation and
Transition, and Government Security Requirements. Program
Logistics Support Supervisor, MacDill
AFB, FL (2001 to 2003) Program
Logistics Support, MacDill AFB, FL (2000 to 2001) Field
Representative, MacDill AFB, FL (1997 to 2000) Brooke T. Citrano ● bcitrano@tampabay.rr.com ● (727) 409-7471 ● Page 3 Promoted through series of increasingly
responsible leadership positions at Air Force Base. As Program Logistics
Support Supervisor, assigned to the I2P2 contract in support of USCENTCOM.
Provided logistical and administrative support to 130 General Dynamic’s
personnel in multiple geographically dispersed locations. Reviewed corporate
and customer policies and established formal guidelines for effective
implementation of the requirements. Served as liaison between Program
Management Office and CENTCOM customers to address and resolve proper
expenditure issues. ·
Championed design, implementation, and
maintenance of time management tools necessary to support 100% contract
billing for all CENTCOM Delivery Orders. ·
Completed monthly Certificate of Engineering
Services Rendered (CESR) for 112 customer ordered positions, while
coordinating the appropriate contractual billing distribution of up to 20
overstaff employees. ·
Created and maintained local tracking method for
all contractual funding applications and expenditures for CENTCOM Delivery
Orders, totaling more than $25M annually. ·
Developed and implemented employee orientation
process; incorporating company, customer, and site specific requirements;
conducted all new employee orientations. ·
Facilitate short–notice customer requirements for
appropriate service delivery in remote geographic locations. ·
Review all contractually-required customer
documents to ensure that they adhere to contractual guidelines and company
policies. ·
Developed and implemented employee
orientation process; incorporating company, customer, and site specific
requirements. Conducted all new employee orientations. Responsible for all
staffing actions for CENTCOM sites. Performed personnel security evaluations. ·
Developed and continuously executed
Deployment Readiness Preparation (DRP) Process and Checklist for all site
personnel, ensuring adherence to CENTCOM AOR, contractual, and organizational
guidelines. Data Entry, Point Mugu, CA (1995-1997) Designed and maintained Access Data Base of employee information and
time billed to various charge numbers. Designed and maintained Access Data
Base for the Geosynchronous Follow-On Satellite (GFO). Processed new and
exiting employees. Assisted in preparation of winning proposal for follow-on
multi-million dollar contract. Generated daily report on the status of over
20 employee’s projects. Verified employee hours before billing to the
government customer (Naval Satellite Operations Center). Responsible for the
accounting and distribution of office funds for small purchases. Developed
command procedures for the FLTSAT satellite. Coordinated the authorization,
arrangement, and reimbursement of company travel for all GTE employees at the
site. Assisted in design of training course for operators on the FLTSAT
satellite. Transferred/translated files from MAC operating system to PC
operating system. Education Bachelor of Science
in Business Management – University of Phoenix Associate of Arts
in Economics – Oxnard College – Oxnard, CA Professional Development Knowledge
Management: Basics of Knowledge Management (2012) Knowledge
Management: Knowledge Management and Organizational Learning (2012) Salesforce.com –
Customized Training (2012) Project Management
Essentials (2011) Project Management
Overview (2011) Project Management
Fundamentals (2011) Government
Contracting Essentials (2009) Shipley –
Customized Business Development & Capture Management Boot Camp (2009) Shipley Managing
Winning Proposals (2008) Information
Technology Infrastructure Library (ITIL) Foundation Certification (2006) CLEARANCE Top Secret, SSBI (2008) PROFESSIONAL
AFFILIATIONS Armed Forces Communication and Electronic Association
(AFCEA) |
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Languages: |
Languages |
Proficiency Level |
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English |
Fluent |
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